Shipping policy
DOMESTIC SHIPPING
All of our items ship from Maryland, USA. Orders being sent with expedited shipping options (ex: Next Day or Two Day shipping) that are placed by 12 noon Eastern Time, Monday thru Friday will ship the same day, subject to availability. *Please note that deliveries by FedEx & UPS are made only Monday-Friday. When choosing your shipping method, do not calculate Saturday. For example, orders placed on Friday with Next Day Air as the shipping method will not arrive until the following Monday. If you need an item delivered on a Saturday, please call us directly at (844) 529-0705 to calculate final shipping costs prior to placing your order. Orders that qualify for free shipping will be sent out via FedEx or UPS Ground.
ORDER CANCELLATION
Orders cannot be canceled once submitted. Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment. The only exception to this is for products that are backordered. A backorder maybe be cancelled anytime prior to shipping.
REFUSED SHIPMENTS
Customer is responsible for additional charges in case(s) of missed delivery, re-delivery and refused packages.
ADDRESS CORRECTION
Customer is responsible for additional charges that may occur due to package interception for address changes. It is the responsibility of the customer to confirm the billing and shipping information after placing an order.
FREE SHIPPING
We offer free shipping on orders totaling over $200 that are shipping inside the United States. Some items are excluded such as gloves, lap cloths, drape sheets, green soap, surface disinfectants, surface wipes, and gallons. Orders that qualify for free shipping will be sent out via FedEx or UPS Ground.