BROWSE COMMON TOPICS
Easy—log in and hit “My Orders.” Click your order number for status and tracking details.
No license required. But our gear is pro-grade and made for experienced hands. If you're training, apprenticing, or just starting with the right mentorship, you’re welcome here.
Submit a return request here or email us at Orders@UltimateTattooSupply.com with your order number, a few photos, and a quick note. We’ll take it from there.
Maybe, but only if it hasn’t started processing. Call us ASAP at (410) 712-0145 and we’ll try to catch it in time.
Once your order is processing, it’s locked in. Need to update your shipping address? Call right away and we’ll do our best.
Rack up points, trade them in for $10, $20, or $50 discount codes. Redeem them here.
Yep—some products like machines, power supplies, and sterile gear are excluded. You’ll see disclaimers for these exclusions on the product pages.
We’re here Monday–Friday, 9:30AM–5PM EST. Call us at (410) 712-0145, email Orders@UltimateTattooSupply.com, or reach out online.
FAQs.
We Get These a Lot.
General
No license required. But we build our gear for pros—artists, piercers, and PMU specialists who know their tools. If that’s you (or you’re in training), you’re in the right place.
Maybe! If your order hasn’t been printed yet, give us a call at (410) 712-0145 ASAP. Once it’s been processed, it’s locked in, but you can still return most items once your order arrives.
You can trade loyalty points for discount codes ($10, $20, or $50). Head to our Rewards page to redeem.
Once your order is processing, it’s locked in. Need to update your shipping address? Call us immediately and we’ll do our best to make the update before shipping.
Yep. Machines, power supplies, and some sterile gear might be excluded. We’ll call out any exclusions with disclaimers on the product page.
Check our Information Center for all your spec sheet and SDS needs.
Read our full Terms + Conditions
ACCOUNT
Sign up here. Only takes a minute.
No sweat. Reset it here.
Log in and click “My Orders.” Easy.
Log into your dashboard. Click the ✏️ to update, and 🗑️ to delete.
SHIPPING
Log in, go to “My Orders,” and click your order number for tracking info.
USPS, UPS, FedEx, DHL, and local delivery. You’ll see all your shipping options at checkout based on where you’relocated.
Yep! Choose “Pick Up” at checkout. We’ll email you when it’s ready at our Hanover, MD warehouse.
We ship most in-stock orders within 1–3 business days. Delivery depends on the method you choose.
Hit us up (e.g., an email or phone number). We’ll help work it out with the carrier.
We do. Just know once your package hits the forwarder, we’re not responsible for what happens next. We highly recommend having them inspect your order on arrival. Any damage or issues after that point will need to be handled directly with them. We’ll make sure your gear is packed tight and shipped fast on our end.
RETURNS + WARRANTY
Unopened, unused gear in its original packaging can be returned within 30 days with a few exceptions.
Not returnable:
- Closeouts
- Tattoo machines
- Power supplies/batteries
- Printers
- Thermal machines
Request a Return Authorization (RA) by contacting us through our Return and Refund Requests form or by emailing Orders@UltimateTattooSupply.com. Please include your order number, photos, and a brief explanation. Once approved, ship the item back with your RA included.
Contact us at Orders@UltimateTattooSupply.com to send us photos, your order number, and a short note. We'll sort it out from there.
Email Orders@UltimateTattooSupply.com. We’ll walk you through it. Final approval comes from the manufacturer.
PAYMENTS
Visa, Mastercard, Discover, PayPal, Amazon Pay, Klarna, and Shop Pay.
You’ll get a 16-digit code by email. Enter it in the “Discount or Gift Card” field at checkout.
SUPPORT
Call us Monday–Friday, 9:30AM–5PM EST at (410) 712-0145.
Email: Orders@UltimateTattooSupply.com
Or reach out online here.